Solid Waste Electronic Service Tickets, Scheduling, Routing, Invoicing, customer portal, and customer acquisition.
A single, fully electronic, fully integrated, end-to-end software solution to handle all of your solid waste tasks. From a single application, you can securely run your entire company, from anywhere.
Software for Commercial · Residential · Roll Off · Recycling · Portable Toilets
View the Solid Waste BrochureFor Your Business:
- Advance Route Planning: Efficient routing allows you to operate more stops per day at the lowest cost. CP gives you the flexibility to route your customer in the most efficient manner.
- Digital Driver Solution: Everything your drivers needs using their Apple or Android smartphone, in 100% real-time.
- Billing Center: With the integrated Billing Center, invoicing and collecting payments from your customers have never been easier, faster, or more accurate.
- Reporting: CP reporting gives you the information you need in real-time.
- CPNet – Electronic Subcontracting: CPNet automates the entire subcontract process, provides full visibility on your subcontracted customers, in real-time.
- Customer Acquisition: Give your customers the option of signing up for your services 24/7 directly from your website.
For Your Customers:
- Customer Portal: Access service documents and view service calendar
- Billpay: View and pay invoices, payment history, and sign up for AutoPay
- Service Schedule Calendar: Allow your customers to start or add new service
A comprehensive plan designed to drive amazing results.
The Compliance Publishing program is completely ONLINE, making it fast and easy for you and your customers to use. You and your customers will have access to a full suite of solid waste solutions, dramatically improving your level of efficiency.
Advanced Route Planning
- Create multiple schedules for customers with more than one service
- Optimize routes thirty days in advance for easy route modification
- Choose between full route optimization, fixed route order, or a blend
- Provide recommendations to increase route density
- Move customers from one route to another
- View schedules up to one year in advance
- Schedule both recurring and one-time stops
- View anticipated time and distance for each route
Digital Driver Solution
- Unlimited number of devices and drivers
- View detailed customer and service notes
- Service a customer and create electronic service tickets
- Document additional items picked up, capturing additional revenue
- Take photographs; such as no containers, blocked containers, or additional items, which will automatically be recorded in the service ticket
- Send messages to the office electronically
- Record landfill information and photograph associated landfill ticket
- View added stops in real-time
- View routes in list and map view
- Reoptimize routes as needed
- Turn by turn navigation
Billing Center
- Create invoices directly from service ticket data
- Create a single invoice for a customer group, subtotaled by location
- Run credit card and ACH automatically as invoices are created
- Credit card and ACH information is securely stored in Authorize.net
- Gain additional revenue by capturing extra services
- Standard or custom pricing
- Create quantity pricing and minimum fees
- Add late fees, credit card convenience fees and one-time fees
- Customers can view and pay their invoices online
- Service suspension for past due customers
- Email and/or print invoices
Reporting, Reporting, Reporting
- Schedules up to one year in advance
- Real-time route progress
- Skipped customers
- Stops, container counts, and extra items
- Route profitability
- Accounts receivable
- Sales tax, sales commissions, late fees, one-time fees, AutoPay, and more
- Invoices created
- Payments received
- Sales trends
- Create custom service and accounting reports
CPNet - Electronic Subcontracting
- Send customer information and orders to subcontractors
- View subcontracted customer schedules in real-time
- Subcontracted customers' service tickets included in your reporting
- Subcontracted customers completed service tickets flow directly into the billing center, allowing seamless billing
Automated Customer Acquisition
- Customers sign up for your services directly from your website, including their payment information.
- The system automatically assigns the customer to a route
- Dispatch makes any route changes
- Highly detailed reporting captures potential customers or information request allowing your sales team to follow-up
Secure Self Service Customer Portal
- 12 month service calendar
- View service records
- Sign up for AutoPay
- Pay invoices securely using credit card or ACH
- View payment history and invoices
Customer Service
- Unlimited number of simultaneous office users
- View and modify customer information
- Create notes in the program: customer service calls, driver notes, and invoice notes
- Modify services, schedules, and customer pricing
- Rights management limits employee access
For All of Your Customers
- A single, comprehensive system of servers on the Amazon Web Services (AWS) network
- As traffic grows, AWS automatically adds servers throughout the day, so you never slow down
- Full PCI compliance
- Three layers of security
- A full data backup every 5 minutes
- Data is backed up with 7x redundancy
- View your data from anywhere
- 99.9% uptime
- Servers operate in multiple data centers, in multiple regions to guarantee service
- Credit card and ACH data is ONLY stored on VISA card servers, eliminating credit card theft risk
- All programming and customer service is U.S. based by full-time CP employees
- Program updates occur an average of twice per week
Online Service Tickets, Scheduling, & Routing
Electronic Service Tickets
Our Electronic Service Ticket program allows tracking like you have never experienced before and eliminates the hassle of using a paper.
First:
We set you up with a customized set of service and delivery documents. You add your custom list of all container/item sizes and types you pick up and deliver. And you add in your trucks and drivers.
Next:
We import your customers for you.
Then:
Using any smartphone, your driver selects a customer and the container/item types and quantities. Within seconds, your commercial customer will receive their electronic service ticket via email AND can view their tickets online. You will have access to the tickets online, and you will have instant access to full reporting on all current and previous pick-ups.
Always keeping your customer informed creates a better customer service relationship.
Why use Compliance Publishing?
Simple. For more than 30 years, Compliance Publishing has concentrated only on regulatory compliance. We are a company that you can trust to provide the best services, and to look after your best interest. Let us take care of the electronic service tickets for your customers, and online systems for your operations. That allows you to do what you do best, provide great service to your customers.Contact Us for Inquiries and Demonstrations
Frequently Asked Questions
Have More Questions? Contact Us Here- How much does the program cost?
- We believe in fair and simple pricing. For the Electronic Service Ticket system, scheduling, routing, and billing, there is an optional one-time $1,000 setup fee, and then just $99/month + $0.65 per location serviced.
- We also perform roll off services. How does that work?
- Roll off services are built into the system for you. Roll offs will have their own set of documents that are electronically completed at the time of service. Otherwise, everything operates the same as solid waste.
- Do you provide technical support?
- We provide toll-free telephone, online, and email technical support for both you and your customers.
- How long is your agreement?
- For more than 30 years, we have taken the approach that we need to earn your business every day. You can cancel at any time with a 30 day notice. No penalties, no other charges.